Privacy policy


MITOI seeks to guarantee your privacy when you use our services. The following declaration shall therefore inform you of our personal data protection policy so that you may voluntarily decide the extent to which you wish to provide them. In accordance with the provisions of Article 5 of Spain’s Personal Data Protection Act 15/1999, of 13 December, we hereby inform you of the treatment to be received by the personal data you voluntarily supply us with by means of the forms on our web site or by sending e-mails. The data you supply us with shall be included in automated files the property of MITOI, duly registered with the Spanish Data Protection Agency, and the purposes of the files is a follows: The data supplied via the different e-mail addresses shall be used to manage and reply to your query. If you join the MITOI, your e-mail address shall be used to send you information on MITOI, for keeping the product choice made, and for sending news and product information, unless you place on record your opposition to receiving information. The data supplied by means of the forms for making orders of our products and services shall be used for controlling and managing our activities and to send you the product requested. In all cases, your data may be used to send you commercial information on our products, promotions, discounts and special offers. All commercial communications you receive shall provide the possibility of opposing this treatment and of not receiving commercial information. You may also oppose this treatment by sending MITOI an e-mail with “Protección de datos” as the subject line. MITOI fully complies with applicable personal data protection legislation and the confidentiality undertakings inherent in its activities. If Users (either businesses or individuals) decide to register with, they shall be asked for the data strictly necessary for the purpose of our web site: online sales. To this end, Users shall be required to complete a form which includes their personal data. This shall be processed with the sole focus of achieving these ends, always within the legally-established framework. Similarly, we inform you that, to process your data for the contemplated purposes, the personal data you supply to shall not be forwarded to third-party companies.

Compulsory or optional nature of the information supplied and the accuracy of the data

The fields marked with an asterisk (*) in the registration form to be completed by Users are strictly necessary to meet your order, whilst the inclusion of data in the other fields is voluntary. Users guarantee that the personal data supplied to MITOI are truthful and accept responsibility for providing notice of any change thereto. Users guarantee that all the personal information they supply is accurate and up to date, such that it corresponds to their current situation. It is the duty of Users to keep their data up to date at all times, and each User is solely answerable for the inaccuracy or falseness of the data supplied and for the harm or damage that may be caused thereby to MITOI or to third parties due to the use of the services offered by MITOI.

User consent

By completing the form and clicking to submit the data, Users declare that they have read and expressly accepted the Legal Conditions, and grant unequivocal and express consent for the treatment of their personal data for the indicated purposes and the services provided by MITOI.

Electronic communications

Completion and submission of the electronic form means that Users expressly consent to receiving a newsletter that includes the most important news, new features and information on the web site, as well as electronic communications regarding the sector. MITOI has established two mechanisms by means of which Users who so request can modify or cancel these services simply, quickly and free of charge. The forms contain a number of compulsory fields, without which we could not contact you or it would not be possible to invoice and ship the products or services requested. The entry into the forms of incorrect data could prevent us from contacting you or from providing you with a proper service.

Use of cookies and IP monitoring

Users accept the use of cookies and IP monitoring. Our site traffic analyzer uses cookies and IP monitoring and allows us to collect data for statistical purposes such as date of first visit, number of times visited, date of last visit, URL and domain from which you come, browser used and screen resolution. Nevertheless, if they so wish, Users can deactivate and/or remove these cookies following the instructions of their browser.

MITOI does not use spamming techniques and only processes the data Users submit by means of the electronic form provided on this web site or e-mails. This web site hereby informs you that it forms part of the Google AdSense advertising system which uses cookies to show advertising content related with the browsing carried out by the User in question. When Users access a web site using the Google AdSense service and click on it, a cookie is introduced into their browser, via which Google gathers information on their browsing habits to manage and then publish advertisements via the Google AdSense advertising program. Users can at any time prevent the use of the Google cookie via their browser’s cookie deactivation option.


To make browsing easier and expand on the information offered on our website, links to other web sites may be provided. Given that MITOI is neither owner of nor responsible for the linked sites, we recommend that you examine their Privacy Policy when you access them. MITOI shall under no circumstances be held responsible for the content or any other aspect of third-party web sites. MITOI reserves the right to modify this policy, after informing Users of the changes made thereto, and so we recommend reading this Privacy Policy every time you send us personal data. In any case, anyone may exercise their rights to access, rectification, deletion or opposition to the processing of their data by writing to the MITOI Customer Service Department, with proof of the identity of the applicant, under the subject heading "Protección de Datos", to the following e-mail address:


MITOI informs its Users that it has adopted the statutory technical and organizational measures to guarantee the security of personal data and to prevent any unauthorized alteration, loss, processing or access, bearing in mind the state of technology, the nature of the data stored and the risks to which they are exposed, all this in accordance with the provisions of Spain’s Royal Decree 1720/2007, of 21 December, which approves the Regulations developing the Personal Data Protection Act 15/1999, of 13 December and other control procedures for information systems’ security.

Right to access, rectify and delete data

Users have the right to access this information, rectify it if the data is incorrect and de-register themselves from MITOI services. These rights can be exercised by means of the configuration of the web site itself. In the case of problems in doing so online, or in that of any kind of doubt regarding or disagreement with our data privacy policy, you can directly contact us by e-mail at, indicating the issue in the subject line.

Our processing of personal data and the sending of commercial communications by electronic means are carried out in accordance with Spain’s Personal Data Protection Act 15/1999, of 13 December (B.O.E.[Spain’s Official Journal] of 14 December 1999), the Information Society and E-Commerce Act 34/2002, of 11 July (B.O.E. of 12 July 2002) and the regulations developing them.

Modification of this Data Protection Policy

MITOI reserves the right to modify this policy in order to bring it into line with new legislation or new legal precedent.

Applicable legislation and jurisdiction

These General Terms and Conditions shall be interpreted in accordance with relevant legislation in Spain on the matter, which shall be applied on a subsidiary basis to all matters not contemplated herein (basically, the Information Society and E-Commerce Act 34/2002, of 11 July). In the case of any conflict or disagreement, the applicable jurisdiction shall be that of the courts or tribunals of, Barcelona, Catalunya.